No Returns
We do not accept returns on trading cards, sealed trading card game products, card supplies, or accessories. Once an order is placed and fulfilled, it is considered final.
Returns & Refund Policy
All sales are final.
Due to the nature of trading cards, sealed TCG product, and accessories, Lotus Pro TCG does not accept returns and does not issue refunds on these items. This final-sale policy helps protect against fraud, product tampering, box mapping, card swapping, counterfeits, and other forms of abuse that are common in the hobby.
Effective Policy
Effective date: July 31, 2026.
Trading cards, sealed product, and accessories are sold on a strict final-sale basis.
Do not send any item back unless we have explicitly instructed you to do so in writing.
No Refunds
We do not issue refunds for buyer's remorse, accidental purchases, price changes, pull results, minor packaging wear, or personal preference. The collectible nature of these products makes refund abuse too easy to exploit.
Fraud Prevention
This policy exists to combat counterfeit cards, tampering, resealed products, part swaps, and other fraudulent behavior. Final-sale terms allow us to protect the integrity of our inventory and our customers.
Detailed Final-Sale Terms
All trading cards, sealed TCG product, deck boxes, sleeves, binders, playmats, and related accessories sold by Lotus Pro TCG are final sale. By placing an order, you acknowledge and agree that these items are not eligible for return, exchange, store credit, or refund.
We do not accept returns because collectible products can be searched, opened, swapped, tampered with, resealed, or otherwise altered after delivery in ways that are not always detectable. Even when an item appears unused, the risk to inventory authenticity is too high.
Refunds will not be issued because a card did not grade as expected, a sealed box did not contain the cards a customer hoped for, market values changed after purchase, a release became easier or harder to find, or a buyer later decided the item was no longer wanted.
Packaging supplied by manufacturers may show small cosmetic imperfections, shelf wear, tight seals, print variance, or normal transit wear. Unless the item is clearly the wrong product shipped by our store, these issues do not qualify for a refund or return.
Any attempt to initiate a chargeback or payment dispute in contradiction of this posted final sale policy may be challenged with order records, product details, shipment confirmation, delivery scans, and this published policy.
Important Exceptions
If we shipped the wrong item, or if your order arrives with a clear fulfillment problem caused by us, contact us promptly so we can review it.
Any such issue must be reported within 3 calendar days of delivery, and we may request photos of the shipping box, label, packing materials, and product before making any determination.
No return is authorized without prior written approval from Lotus Pro TCG. Unauthorized return shipments may be refused.
Customer Acknowledgment
By completing a purchase from Lotus Pro TCG, you acknowledge that you have read, understood, and agreed to this Returns & Refund Policy. All sales are final for trading cards, sealed product, and accessories.